Privacy policy

Last updated: July 3, 2024

This privacy charter (the "Charter") aims to formalize our commitment to respecting the privacy of users of the website archibalda.com (the "Site") operated by EI Archibalda (SIRET: 984 360 057 00017), managed by Géraldine Noel Durand.

The Charter and the Site’s General Terms and Conditions form a contractual set. All capitalized terms not defined in this Charter are defined in the General Terms and Conditions.

As part of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions outlined below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely for the provision of our Services or communication about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed. Thus, you will never be asked to provide personal data considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you do not agree with the terms of this Charter, please refrain from using the Site and the Services.

1. In what cases do we collect your personal data, and what data is collected?
We may collect and store your personal data, particularly when:

• You browse the Site
• You create an account, log in to your account
• You make an online payment
• You contact us
• You subscribe to the newsletter

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, Site, and approach. This information is used solely by us and helps us better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection Data: Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you use.

Browsing Data: We also collect information identifying how you access the Site, which pages are visited, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Creating an Account

Access to certain Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide a certain amount of personal data when creating your Account, including your first and last name, postal address, email address, and phone number.

1.3 Payment

Our products are paid for. To this end, you agree that we may use external service providers who may collect personal data to ensure the proper functioning of credit card payment processing services or other payment methods and, where applicable, the delivery of products or services.

To complete your purchase, you must provide your billing information as well as your payment information, including your credit card number, expiration date, security code, and the cardholder’s name in case of credit card payment.

You may also be asked to provide a valid mobile number to receive purchase/delivery instructions directly via your mobile phone.

We retain the details of your payments and the details of your purchases. The transaction details are stored either in our systems or with the external service provider. This retention is carried out for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Charter.

1.4 Subscription to our Newsletter

When creating your Account, you may give your prior consent to receive our newsletters about news, new products, services, and promotions, as part of the Services.

You can also directly consent to receive our newsletters by providing your email address in the places provided for this purpose on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and at no cost, under the conditions provided in paragraph 6 of the Charter.

1.5 Contacts

To follow up on requests you may make to our Customer Service and to confirm information about you, we may use your first name, last name, email address, and phone number.

 

2. How do we protect your personal data?
We have implemented technical and organizational security measures to ensure the security (via Shopify), integrity, and confidentiality of all your personal data, to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the cost of implementation, and the nature, scope, context, and purposes of the processing as well as the risks and their likelihood.

However, it should be noted that no security measure is infallible, and we cannot guarantee absolute security for your personal data.

Furthermore, it is your responsibility to maintain the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, be sure to log out before leaving a Service.

 

3. In what cases do we share your personal data?

3.1 Sharing your personal data with third-party companies
When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the proper functioning of credit card payments and other Services.

Personal data may be transferred to countries outside the European Union.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements in accordance with the standard contractual clauses established by the European Commission.

Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD.

Unless a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have committed to processing your personal data solely for the implementation of our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with authorities
We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest, or prosecution of any individual likely to cause harm to our rights, any other user, or a third party. We may also be legally required to disclose your personal data and, in this case, we cannot oppose it.

 

4. How long do we keep your personal data?
We will retain your personal data only for the time you are registered on the Site to ensure your identification during your connection to your Account and to allow the provision of the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or contract.

In any case, we will retain your personal data for a duration not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with laws and regulations.

 

5. Cookies: how do we use them?

5.1 What is a cookie?
A cookie is a text file that may be placed on a terminal when viewing an online service with a browser. A cookie file allows its issuer, during its validity period, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.

In any case, the cookies placed on your browsing terminal with your consent are destroyed 13 months after being placed on your terminal.

5.2 What are the purposes of the cookies used on our Site?
The cookies we issue allow us to:

• Establish statistics and volumes of traffic and usage of the various components of our Site (sections and content visited, paths), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
• Adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the equipment and viewing or reading software your terminal contains;
• Remember information relating to a form you filled out on our Site (registration or access to your account) or to products, services, or information you have chosen on our Site (subscribed service, content of an order basket, etc.);
• Allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously provided to us, and implement security measures, for example, when you are asked to log in again to a content or service after a certain period of time.

When you browse the Site, social network cookies may be generated, particularly through sharing buttons that collect personal data.

During your first visit to the Site, a cookies banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and refers to this Charter. Continuing to browse on another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) signifies your acceptance of the cookies placed on your computer.

5.3 How can you control the cookies used?

You can configure your browser software at any time so that cookies are stored on your device or, conversely, rejected (either systematically or depending on the issuer). You can also configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be stored on your device.

Note: Any setting is likely to modify your browsing on the Internet and your access conditions to certain services requiring the use of cookies. We decline any responsibility for the consequences related to the degraded operation of our services resulting from the inability to store or consult the necessary cookies for their operation, which you may have refused or deleted. Such would be the case if you attempted to access our content or services that require identification. This would also be the case when we (or our providers) could not recognize, for technical compatibility purposes, the type of browser your device is using, its language and display settings, or the country from which your device appears to be connected to the Internet.

5.4 How to configure your browser software?

The configuration of each browser for managing cookies and your choices is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences regarding cookies. Below is information regarding the main browsers.

Internet Explorer / Edge

In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing History, click on Settings. Click the View Files button.

Firefox

Go to the Tools tab of the browser then select the Options menu. In the window that appears, choose Privacy and click on Show cookies.

Safari

Access Settings via the browser menu (Safari > Preferences). Click on Privacy.

Google Chrome

Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences). Select Advanced Settings. Click on Content Settings, then on Cookies.

For more information about cookies, you can consult the CNIL website.

 

6. What are your rights?

You are the only one who has communicated the data in our possession, through the Site. You have rights to your personal data. In accordance with the regulations on personal data protection, including Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to the personal data concerning you, the rectification, or the erasure of these data.

Moreover, within the limits set by law, you also have the right to object to the processing, to restrict it, to decide the fate of your data after death, to withdraw your consent at any time, and the right to the portability of the personal data provided.

You can contact our Services to exercise your rights at the following email address: contact@archibalda.com, attaching a copy of an identity document to your request.

Furthermore, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@archibalda.com.

 

7. Can we modify the Charter?

We reserve the right to modify the Charter at any time. Therefore, it is recommended that you consult it regularly. In the event of modification, we will publish these changes on this page and in places that we deem appropriate based on the nature and importance of the changes made.

Your use of the Site after any modification signifies that you accept these changes. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site.